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FAQs

Last updated

The questions people actually ask about the generators, saved work, sharing and responsible use.

On this page
  1. Using the tools
  2. Your work
  3. Responsible use
  4. The platforms

Using the tools

Is Zeoob free?

Yes. Every generator is free to use in your browser, with HD downloads as PNG or PDF, and no watermark on posts.

Do I need an account?

No. You can make and download a mockup without signing up. An account adds saved work that follows you between devices, a dashboard, and expiring share links.

How do I make one?

Pick a tool, then click or tap any dashed area on the preview and type. Photos, names, counts and times are all edited in place. When it looks right, tick the responsible-use box and download.

Can I start from a template?

Yes. Each tool has pre-built templates — a viral tweet, a class group chat, a delivery update — and you can change anything on one after you pick it.

Does it work on a phone?

Yes. On a phone each tool becomes a split studio: preview on top, controls below, with a divider you can drag. Tap the preview to edit it, and the preview follows whatever you are typing.

What resolution are the downloads?

Choose 2×, 3× or 4×, as PNG or PDF. 4× is sharp enough for print and large screens.

Your work

How do I save what I am doing?

Auto-save is on by default. As a guest your drafts stay in that browser; log in and they sync to your dashboard on every device.

How do share links work?

Log in, choose how long the link should last — 1, 3, 7 or 30 days — and add a PIN if you want one. Anyone with the link can open it until it expires, and the copy is deleted when it does.

How long is my download kept on Zeoob?

Up to seven days, and possibly less. The file you download also lives at its own address on our server for a short while, which is what the share-to-network buttons use and what a PDF is made from; a daily job deletes files older than seven days, and we may remove a file sooner when we need the space, so download it as soon as it is made. The record of the export stays, without the image. Signed in, you will find your images on your account page for as long as they are there, and you can delete them yourself.

Is my content uploaded anywhere?

Your mockup is built in your browser. A copy reaches Zeoob only when you download one, so it can be watermarked and signed, or when you create a share link. Nothing is posted to any social platform, ever.

Who owns what I make?

You do. We claim no rights over it. You are responsible for the photos, names and logos you put into it.

Responsible use

What can I use these for?

Teaching, training, presentations, media-literacy lessons, design drafts, research and parody. Label them as mockups when you publish, and never use them to deceive or impersonate.

Why am I asked to tick a box before downloading?

Because the images are convincing. The box is a deliberate pause: it asks you to confirm you will not use the result to deceive or impersonate anyone.

Why do chat downloads have a watermark?

Chat screenshots are the format most often used to mislead, so chat downloads carry a faint “Not an original screenshot” line, repeated so that a crop keeps at least one copy. Posts and stories do not carry one.

How do I check whether an image came from Zeoob?

Use the verification tool. Every image made here carries a hidden origin mark, and the tool reads it from the file as it was downloaded — including the post and story images, which carry no visible watermark. Resizing the image or re-saving it as a JPEG destroys the mark, so check the original file.

Someone used a Zeoob image to mislead people. What now?

Send it, or its link, to support@zeoob.com. We can confirm whether it came from here and remove any copy we are hosting. We cannot recall a file somebody has already downloaded.

The platforms

Which platforms can I mock up?

Instagram posts, stories and DMs; X (Twitter) posts in phone and desktop layouts and X DMs; Facebook posts and Messenger chats; WhatsApp and iPhone messages; Snapchat posts and chats; TikTok posts. Plus a Wheel of Names.

Is Zeoob connected to any of them?

No. Zeoob is an independent education tool and is not affiliated with, endorsed or sponsored by any platform it imitates.

A layout looks out of date. Can you fix it?

Tell us at support@zeoob.com and say what changed. The platforms move; keeping up is most of the work.